Thanks to Beth’s teaching skills, hundreds of working people in Upstate NY are now better able to manage their anger, interview for new positions, resolve interpersonal conflict, lead groups, and convey their intended messages. In my 25 years with ILR, I have never worked with a more effective instructor than Beth Sears. I commend her without hesitation.
You know how to get things done. But most of your time is spent putting out fires. You have some really good people in your organization. But they are stressed out and not living up to their potential. Your other employees, well, let’s just say their behavior produces more problems than solutions, and their performance is marginal. Instead of resolving conflict, sometimes people blow up over the smallest things and this dramatically affects how they work together.
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