Dr. Sears has an uncanny ability to listen and to analyze a situation—her suggestions were organized, straightforward and on point. I am very grateful for her assistance, and would not hesitate to recommend her services to any company or individual seeking conflict resolution or effective communication training.
You know how to get things done. But most of your time is spent putting out fires. You have some really good people in your organization. But they are stressed out and not living up to their potential. Your other employees, well, let’s just say their behavior produces more problems than solutions, and their performance is marginal. Instead of resolving conflict, sometimes people blow up over the smallest things and this dramatically affects how they work together.
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