I found Dr. Sears to be ethical, sincere, and focused on the honesty it takes to follow through with a quality service from concept to completion. She is a professional and is able to be compassionate for the purpose of presenting the best product available.
During the last 20 years, a large manufacturing organization has downsized from 6,400 employees to around 1000 workers. Many changes in the external environment have caused the stress levels to increase dramatically. There is talk of further cuts and wage negotiations have been threatened. The employee morale is very poor and interpersonal conflicts have been on the rise. An incident caused an employee to be terminated due to an altercation in the parking lot involving a beating with a handgun.
As consultants we needed to help the upper management and union to develop a plan to curtail violence before it results in a catastrophe.